Patient Services Representative
3.
4 Brodheadsville, PA Brodheadsville, PA Full-time Full-time Estimated:
$34.
3K - $43.
4K a year Estimated:
$34.
3K - $43.
4K a year 2 days ago 2 days ago 2 days ago Experienced Patient Services Representatives, ask us about our sign on bonus! You may be eligible to receive a sign on bonus up to $1,000.
00.
Summary Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations.
Serves as the initial point of contact for patients and healthcare providers within the practice.
Delivers the high standard of customer service necessary to maintain the overall patient experience.
Job Duties Performs a variety of detail-oriented administrative tasks that anticipates the needs of team members and patients according to the organization's policies and standard work.
Gathers information necessary for accurate registration and check-in to fulfill service promise.
Obtains and verifies insurance authorizations/precertification and completes medical record release requests and schedules/confirms patient appointments.
Sustains the execution and flow of the patient schedule to provide the best patient experience while fostering a team environment.
Collaborates in all aspects of training, staffing, and functionality while providing substantial and valuable feedback.
Keeps abreast of changes in all insurance providers regarding coverage and reimbursement changes.
Organizes effectively and efficiently to accommodate interruptions and changing priorities.
Performs scheduling, scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.
Performs appropriate patient outreach include telephone and EMR messaging.
Minimum Qualifications High School Diploma/GED 1 year Customer service experience Ability to adapt to changing priorities.
Ability to maintain accuracy and compliance with detailed-oriented responsibilities.
Ability to maintain strict confidentiality.
Proficient computer skills.
Proven proficiency of technology and EMR workflows at the conclusion of orientation.
Able to handle cash and other methods of patients accurately.
Able to explain, educate, and support the usage of the LVHN patient portal including various features.
Physical Demands Lift and carry 25 lbs.
frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description
Disclaimer:
This position description provides the major duties/responsibilities, requirements and working conditions for the position.
It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs.
Other responsibilities may be assigned when circumstances require.
Location:
Lehigh Valley Health Network LVPG FM West End Schedule:
Full Time 40 hours, Day Shift, 730-6/7-530.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Brodheadsville, PA Brodheadsville, PA Full-time Full-time Estimated:
$34.
3K - $43.
4K a year Estimated:
$34.
3K - $43.
4K a year 2 days ago 2 days ago 2 days ago Experienced Patient Services Representatives, ask us about our sign on bonus! You may be eligible to receive a sign on bonus up to $1,000.
00.
Summary Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations.
Serves as the initial point of contact for patients and healthcare providers within the practice.
Delivers the high standard of customer service necessary to maintain the overall patient experience.
Job Duties Performs a variety of detail-oriented administrative tasks that anticipates the needs of team members and patients according to the organization's policies and standard work.
Gathers information necessary for accurate registration and check-in to fulfill service promise.
Obtains and verifies insurance authorizations/precertification and completes medical record release requests and schedules/confirms patient appointments.
Sustains the execution and flow of the patient schedule to provide the best patient experience while fostering a team environment.
Collaborates in all aspects of training, staffing, and functionality while providing substantial and valuable feedback.
Keeps abreast of changes in all insurance providers regarding coverage and reimbursement changes.
Organizes effectively and efficiently to accommodate interruptions and changing priorities.
Performs scheduling, scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.
Performs appropriate patient outreach include telephone and EMR messaging.
Minimum Qualifications High School Diploma/GED 1 year Customer service experience Ability to adapt to changing priorities.
Ability to maintain accuracy and compliance with detailed-oriented responsibilities.
Ability to maintain strict confidentiality.
Proficient computer skills.
Proven proficiency of technology and EMR workflows at the conclusion of orientation.
Able to handle cash and other methods of patients accurately.
Able to explain, educate, and support the usage of the LVHN patient portal including various features.
Physical Demands Lift and carry 25 lbs.
frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description
Disclaimer:
This position description provides the major duties/responsibilities, requirements and working conditions for the position.
It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs.
Other responsibilities may be assigned when circumstances require.
Location:
Lehigh Valley Health Network LVPG FM West End Schedule:
Full Time 40 hours, Day Shift, 730-6/7-530.
Estimated Salary: $20 to $28 per hour based on qualifications.
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